Terms & Conditions

Last Updated: December 2025

Welcome to Lumina Aesthetics. By using our website or booking services, you agree to the following Terms & Conditions (“Terms”). Please read them carefully.

1. About Us

This website is owned and operated by:

Lumina Aesthetics
16523 Rabbit Hill Rd SW, T6W 5P4
(587) 414-0304
contact@luminaspa.ca

2. Website Use

You may use this website for informational and booking purposes only.
You agree not to:

• Use the site for unlawful purposes
• Attempt to interfere with its functionality or security
• Copy, reproduce, or scrape content without permission

We reserve the right to restrict access or modify the site at any time.

3. Medical Disclaimer

Information provided on this website, including descriptions of services or treatments, is for general education only and does not replace professional medical advice.
Treatment outcomes vary, and suitability is determined during consultation.
Always consult a qualified clinician before undergoing any cosmetic or wellness treatment.

4. No Provider–Patient Relationship via Website

Contacting us through this website, social media, or forms does not automatically create a provider–patient relationship.
A relationship is established only after assessment and consent within the clinic or booking platform.

5. Appointment Scheduling

All appointments are booked and managed through Jane App (luminaspa.janeapp.com), which has its own terms and privacy standards.
By scheduling through Jane App, you also agree to its policies and conditions.

6. Payment & Refunds

Pricing may change without notice.
Deposits or prepayments may be required for certain services.
Unless otherwise stated, deposits are non-refundable but may be transferred or credited at our discretion.
Packages, promotions, or prepaid sessions are governed by clinic policies.

7. Results & Guarantees

Individual results vary.
We do not guarantee outcomes, timelines, or permanence of aesthetic or wellness treatments.

8. Accuracy of Information

We try to ensure information on our website is current and accurate, but errors or updates may occur.
We reserve the right to correct or revise content at any time.

9. Third-Party Services & Links

Our site may link to external platforms (e.g., Jane App, social media, payment services).
We are not responsible for their content, policies, or practices.
Use of third-party services is at your own risk.

10. Intellectual Property

All text, branding, layouts, images, graphics, and website content belong to Lumina Aesthetics unless otherwise credited.
You may not reproduce, distribute, or modify content without written permission.

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for damages arising from use or inability to use our website
• We are not liable for reliance on website content as medical advice
• We are not liable for service delays, interruptions, or inaccuracies beyond our control

Your sole remedy for site dissatisfaction is to discontinue use.

12. Indemnification

You agree to indemnify and hold Lumina Aesthetics harmless from claims, losses, or damage resulting from:

• Misuse of the site
• Violation of these Terms
• Improper reliance on website information

13. Governing Law

These Terms are governed by the laws of Alberta, Canada.
Any legal disputes will be handled in Alberta courts.

14. Changes to These Terms

We may update these Terms at any time.
Updates will be posted with a new “Last Updated” date.
Continued website use after changes indicates acceptance of updated Terms.

15. Contact

Questions about these Terms? Contact us at:

Lumina Aesthetics
(587) 414-0304
contact@luminaspa.ca